Increase Your Bottom Line and Profitably Manage Your Inventory with The Edge
WHAT IT IS
This feature allows you to send text messages on certain occasions to your customers, right from the Edge Calendar.
WHAT IT DOES
Use the Occasions Texting feature to send “Happy Birthday” and “Happy Anniversary” texts directly from the Store Calendar to your customers.
Note 1: To comply with the Telephone Consumer Protection Act, texts are limited to three predefined choices that cannot be customized. We continue to explore enhancing this feature while remaining in compliance with all applicable regulations.
Note 2: This feature is only available if you are enrolled in our Text Messaging program. Contact our Admin department at firstname.lastname@example.org for subscription options or to sign up.
HOW IT WORKS
To send Occasion Texts:
Click the Calendar button in the top navigation menu.
Double click the occasion tile for which you wish to send texts (Birthday or Wedding Anniversaries).
Select the customers you wish to text, then click Text Customers.
Use the drop-down at the top to select the text. Note that this cannot be customized at this time.
Verify the correct customers are selected, then click Send.
EXPAND YOUR EDGE EDUCATION
To learn more about this feature, click the button below to launch our Edge User site and type in Occasions Texting. You’ll find a tip sheet, plus images for the above steps on how to send texts. Continue to empower your business by checking out webinars, articles from The Edge Knowledgebase, and through discussions with fellow Edge users.