Increase Your Bottom Line and Profitably Manage Your Inventory with The Edge
WHAT IT IS
Notifications is a feature that allows your customers to opt in for receiving emails and/or text message notifications of completed services, such as repairs, special orders, and appraisals
WHAT IT DOES
Saves your staff time and provides your customers a convenience they’ll appreciate. There’s no need for anyone to make manual phone calls when you take advantage of the automatic notifications this feature provides. Rather than tell customers to return in an hour, you can tell them you’ll send an email or text when their orders are ready.
HOW IT WORKS
To create custom text notifications, follow the steps outlined below. Please note that text messaging is an Edge add-on feature that requires a subscription and must be activated by The Edge Customer Support. To sign up, contact email@example.com.
Go to Administrative > Notifications > Text Notifications. If you do not yet have any custom notifications setup, the screen will show "no items found.”
Select your Notification Type from the right side, then you can follow the wording in the System Defaults to re-create your notification and use the Merge Fields on the side to add personalized information.
Head to Administrative > Notifications > Text Message Administration to change the Notification Type from the System Default to YOUR custom.
EXPAND YOUR EDGE EDUCATION
Can’t get enough of our Notifications Feature? Click the button below to launch The Edge User site. Log-in for more detailed instructions, articles, and examples on Text Message Notifications. Plus, we have an entire section on setting up Email Notifications, and a handy notification tip sheet.
Then stick around to explore the site and empower your business through additional webinars, articles from The Edge Knowledgebase, or discussions with fellow Edge users.