Increase Your Bottom Line and Profitably Manage Your Inventory with The Edge
WHAT IT IS
The Edge allows you to create and work with Customer Groups/Mailing Lists (note that in The
Edge, these are the same thing).
WHAT IT DOES
Allows you to create these lists, add customers to the list, remove customers from the list, export the
list, merge multiple group/mailing lists, and delete a group/mailing list.
HOW IT WORKS
There are 3 different ways to Create a Group/Mailing List. From the Customer List View, from
Customer Reports, and from the Customer Record or Customer Display.
From the Customer List View:
Click Customer → Find and enter criteria to bring up a list of customers.
Optionally, right click to enable checkboxes and check the customers you want to add to this new group.
Click on the Group/Mailing List button at the bottom.
Click the New List button.
Enter a name for this Group/Mailing List and click OK to save it with the selected customers.
There are three ways to Add customers to an existing Group/Mailing List.From the Customer List View
Click Customer → Find and go to the Other Keys tab.
Use the Group/Mailing List drop-down to select the list you want to edit, then click OK. A list of all customers currently on this list will be displayed.
Right click in the list and click on Show Checkboxes.
Right click in the list again and select Check All.
Go through the list and uncheck those customers you wish to remove.
Click on the Group/Mailing List button at the bottom, click on your list again, then click Select.
You will be prompted to include all customers or just those selected; choose selected.
The software will ask if you want to Replace or Append your list; choose Replace.
To Export your Group/Mailing List for use elsewhere:
Click Clientele → Export and choose For Mailing or For Other. For Mailing will only include
customers in your group/list that have a preferred addresses while For Other will include
everyone regardless.
Click the Customer Criteria drop-down.
Click on the Other Keys tab and use the Group/Mailing List drop-down to select your group/list,
then click OK.
Click on the Export To File Name drop-down.
Choose where you want to save the file, name it, and then click OK to complete the export.
EXPAND YOUR EDGE EDUCATION
To review further info about Group/Mailing Lists, including how to Merge and Delete them, click
below or visit EdgeUser.com
and search under Customers in the Knowledge Base. You’ll also find a
helpful video in the section that will cover Mailing Lists and also include Top N Mailings Lists and
Mailing Lists from Customer Performance.