The Edge
Increase Your Bottom Line and Profitably Manage Your Inventory with The Edge
WHAT IT IS
The Edge has integrated jewelry care programs for you to offer your customers at point of sale. Take Note: There is no up-front cost to you.
WHAT IT DOES
Adds another revenue stream to your store while providing reliable coverage and peace-of-mind to your customers. Program Coverage Programs are offered by type of merchandise: jewelry and watches. These vary by provider, however. Refer to your contract with your provider for details. Note that The Edge offers associated plans based on the item’s category.
HOW IT WORKS
Licensing for Care Plans
To get started with Care Plans:
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Contact The Edge Customer Service team at service@ajsllc.com.
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You’ll be referred to a care plan provider who can license you for one of The Edge’s care plans.
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Your Edge license will be updated to show your enrollment and the programs you wish to offer
your customers. Care plans are tied to the store license, but there is a flag at the account level.
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After you have set up your account with the care plan partner, The Edge Customer Service team
will update your license and send it to you. Install your new license and reboot The Edge.
Take Note: It’s through the license information that your care plan provider will bill you for the cost of the plans.
Setting Care Plan Updates - Initial Set-Up
Some providers offer terms to be kept in your system. To download pricing rows and terms as well as care plan repair SKUs, use the Care Plan Updates feature. This is usually only needed when you first start with a care plan.
To do so:
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Go to Administrative → Care Plan Administration → Care Plan Check for Updates.
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The Edge will contact your care plan provider and update your plan files.
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You’re up-to-date.
- Contact The Edge Customer Service team at service@ajsllc.com.
- You’ll be referred to a care plan provider who can license you for one of The Edge’s care plans.
- Your Edge license will be updated to show your enrollment and the programs you wish to offer your customers. Care plans are tied to the store license, but there is a flag at the account level.
- After you have set up your account with the care plan partner, The Edge Customer Service team will update your license and send it to you. Install your new license and reboot The Edge.
- Go to Administrative → Care Plan Administration → Care Plan Check for Updates.
- The Edge will contact your care plan provider and update your plan files.
- You’re up-to-date.
EXPAND YOUR EDGE EDUCATION
To learn more about using Care Plans in your store, click below or visit EdgeUser.com. . You’ll find information on Customizing Care Plan Pricing, Uploading Care Plan Transactions, and Printing Care Plan Terms. You can also learn about Reporting on Care Plans. If you want to partner with a Care Plan provider, contact our team at service@ajsllc.com.
