You’ll need to configure and connect the device, then set signature requirements.

Configuration

In order to use your Cardknox Signature Capture device in Edge, you must configure your workstation for use with Cardknox, enter device credentials to connect the device to your workstation, and set your signature requirements.

The first step to setting up your Cardknox Signature Capture device for use within Edge is to configure the Cardknox DLL. This is a required first step for using this device at POS and must be done on each workstation with a device attached.

To set the Cardknox DLL:

1. Navigate to Administrative → Configuration.
2. Scroll down to the Plug-Ins section and click on Credit Card Processor Plug-Ins, then click the button with the 3 dots to the right.
3. The Open File window will open. Navigate to the folder C:\program files (x86)\ajsllc\Edge and select the file Edge_CC_CARDKNOX.DLL, then click Open.
4. Click OK to save your changes

Connecting

As mentioned, these steps must be followed on each workstation with a device attached. To connect the device to the workstation:

1. Navigate to Administrative → Credit Cards → Setup Cardknox Payment Systems.
2. Click the Workstation Settings tab.
3. Select the name of the device using the Device Name dropdown.
4. Click OK.

Setting Signature Requirements

To begin capturing signatures at POS, you must first determine which transactions you would like to require signatures.

Please note, these options are set to False by default. To see the signature capture option at POS, you must go into your System Options and manually set your desired transaction type to True. To make signature requirement selections:

1. Navigate to Administrative → System Options.
2. Scroll down to the Signature section or use the Search bar to search Signature.
3. Locate your desired function(s) for requiring signatures and change each to True.
4. Click OK to save changes.