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Associate Unknown
WHAT IT IS

A feature to help you make changes if you encounter Associate Unknown when viewing item history.

WHAT IT DOES

Allows you to make changes to the item record accordingly, so that the associate is known.
Note: Any other changes such as cost, price, category changes, etc, require their own separate permissions.

HOW IT WORKS

To fix this issue:
  1. First, you will go to Administrative → System Options → Inventory Options
  2. Set option labeled "Protect Inventory Changes" to TRUE.
This System Option change will require associates to have two permissions on their account in order to make changes to the item record accordingly.
The next step then is to add these permissions for your associates:
  1. Go to Administrative → Associates → Associate List.
  2. Double click on the associate, or highlight the associate and click Edit.
  3. Visit the Security tab and either search or scroll down to find these two permissions:
  • Save Item Location if Protect Inventory Changes is True.
  • Save Changes to an Inventory Item Record.

EXPAND YOUR EDGE EDUCATION

To learn more about the Associate Unknown on Item History feature, click the button below, or visit EdgeUser.com and search under Associate Documents. You’ll also find other associate features and tools, including helpful training videos.