Increase Your Bottom Line and Profitably Manage Your Inventory with The Edge
WHAT IT IS
The different ways to log out of The Edge for security reasons, including how to change the duration of user sessions.
WHAT IT DOES
Allows you to log users off The Edge, or adjust the security time out length.
HOW IT WORKS
Logging Users Off
The Log Off option allows one user to log off the system, thereby removing his or her permissions, so the next user will only be permitted his or her own access.
When a user logs in, they have 5 minutes of idle time before they are automatically logged off. The clock in the lower left corner counts down this time. With each keystroke, the clock is reset to 5 minutes.
To abort the remaining time, use Log Off. For example, if you logged on and then must take a phone call and leave the workstation, use Log Off to ensure that no one performs tasks under your ID.
There are 2 ways to Log Off:
From the Administrative Menu → Log off.
By clicking the clock in the lower left corner.
Adjust Security Time Out Length
The Edge defaults to automatically logging users out after 5 minutes of inactivity. If you are looking
to extend the time out time, or shorten it for increased security, follow the steps below.
TAKE NOTE: If extending the timeout, be sure your staff is diligent with manually logging out once complete. If you don’t, this will cause internal issues tracking user permissions. For example, if management was logged in and a sales associate took over the PC, you would be giving associates higher security than they should have.
Navigate to your System Options by going to Admin → System Options.
Scroll down to General Options and locate the option named Security Time Out in Minutes. Take Note: You may also use the search bar at the top to perform a keyword search for this option by typing in "security" or "time out.”
Enter your desired amount of time in minutes in the box. For example, if you'd like the automatic
time out to be extended to an hour and a half, you will type 90 in the box to indicate 90 minutes (an hour and a half).
Click OK to save the time out changes.
In this example, we see the timer changed from the default 5 mins to begin counting down from 90 minutes.
EXPAND YOUR EDGE EDUCATION
To learn more about the different ways to Log Off from The Edge, click below or visit EdgeUser.com.
and search “Log Off” under the Administrative section. You’ll find helpful screenshots that show the different ways to Log Off. We also encourage you to browse the Knowledge Base for more helpful information, tips, and tricks that can help with every day issues in your store.